Customer Journey

We are committed to providing a seamless and efficient financing process, and our experienced team will work with you every step of the way.

Our entire process is designed to ensure our customers receive excellent service, are kept well informed throughout the process and fully understand their legal rights and responsibilities. By gathering all the necessary information, we can make informed decisions that consider our applicant's circumstances and ensure they are treated fairly.

The application process

Provide the required information for an indicative loan offer (financials, management information, property details, tenant schedules).

Our team promptly provides an indicative offer, outlining the information required for full underwriting.

Submit additional information for credit approval.

We conduct thorough due diligence and use tech-enhanced KYC/AML measures via RiskNarrative.

Our in-house valuation capability ensures accurate valuations and faster processing.

Choose between dual representation or your own legal representative. Receive a quote detailing the legal work scope and cost.

Sign and return legal documents, satisfy pre-conditions, and receive funds.

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Get in touch to learn more about our tailored SME Lending services.

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