Legal & Regulatory

Everything you need to know about our data protection, compliance, legal requirements, and customer service policies.

Data Protection & Privacy

Privacy Policy
Cookie Policy

Banking Services

Eligibility Criteria
LHV Risk Appetite
LHV Compliance Requirements
Onboarding Principles
Guidance Notes

Customer Service & Security

Make a Complaint
Fraud & Security

Legal

Terms & Conditions of the Website
Terms & Conditions of the LHV ID application

Part VII Transfer

Transferee Website Notification
Scheme Document
Explanatory Statement
Sanction Order
Legal Notice
Pre-Sanction Notification Letter to Transferring Customers
Pre-Sanction Notification Letter to Transferring Suppliers
Post-Sanction Notification Letter to Transferring Customers
Post-Sanction Notification Letter to Transferring Suppliers
Changes to Transferring Customer Contracts
FAQs